Contact
Contact
One address, and deliberately no form. A message that names the constraint you are working under will get a better answer than a general enquiry — and there are two questions this address answers badly, which is said here rather than discovered by writing.
- Address
- research@prepgraph.com
- Forms
- None
- Research enquiries
- Welcome
- Answered badly
- How it is built, how well it performs
Address
research@prepgraph.comNo form, no field marked “how did you hear about us”, and nothing on this site that posts anywhere. A message exists only because you chose to send one.
Where a message goes
Use the contact route on this site for research correspondence. Council matters go to the Council directly at council.prepgraph.com, where the research instrument is published as a founding draft and open for comment. The Council has no members and no secretariat yet, so a question of scope put to it may go unanswered until it has one; that is the position today rather than a routing preference.
Five reasons to write
What is worth an email
Each of these opens your own mail client with the subject already written. Nothing is required of you beyond the message.
Disagree with a position
Name the page and the section, and say what is wrong with it. A section carrying no position a sceptical reader could reject has failed, and we would rather be told than not.
SubjectDisagreement — a position on prepgraph.ai
Propose a collaboration
The useful thing a school brings is constraint rather than access. Say what keeps recurring in your staffroom and what was quietly dropped last year. The conditions are set out below.
SubjectProposal — collaboration
Ask about the open protocol
It is a draft published as a request for comments, so comment is the point rather than an interruption to it.
SubjectOpen protocol — question
Report an error on this site
A wrong fact, a broken link, or a sentence that claims more than it should. Say what and where. Corrections carry a dated note.
SubjectError on prepgraph.ai
Press enquiry
The same address, with no separate desk behind it. Say what you are writing and by when, and you will get an answer or a plain no.
SubjectPress enquiry
Yes, with conditions worth stating before anyone gets enthusiastic. The most useful thing a school brings is not access but constraint: the question that keeps recurring in a staffroom, the thing that fails in the second week of every new system, the reason last year’s initiative was quietly dropped. That conversation is open now. Anything that would touch a student is not, and the reason is in the second item below.
- What participation is
- A school brings questions, constraints and disagreement, and is free to conclude in public that a direction is wrong. A collaborator who cannot say no is not a collaborator.
- What governs it
- Anything involving students will be registered and cleared under the Council’s research instrument before it begins, rather than under a commercial agreement with us, and a school can withdraw. The instrument is a founding draft of 29 August 2026, open for comment; the Council has no members and no ethics review panel yet, so until it is constituted no work involving students is being taken on and this part of the offer is not open. A school’s withdrawal takes effect on request, with no notice period and no reason owed.
- What it is not
- Not a discounted licence and not a pilot renamed. If a school wants the product, that is a commercial conversation and deserves to be called one. We will not name a school as validation of a finding that has not been published.
Before you write
Two requests we will answer badly
A message that names the constraint you are working under, the size of the class, and the decision you are trying to make will get a more useful reply than a general enquiry. Two requests we will answer badly, and would rather say so now: how something is built, and how well it performs.
Request one
How it is built
Two reasons, and only one of them is competitive. The other is that a mechanism described loosely becomes a claim we cannot support. Naming a technique tells a reader nothing about whether it survives a section of fifty, a syllabus that must be finished by March, and a teacher with four minutes between periods.
Request two
How well it performs
A result published without its method is an assertion with a number attached, and a reader has no way to separate that from a well-designed study except by trusting us. Where a finding is worth defending it belongs in a document carrying its method, its sample, and the conditions under which it would have come out otherwise. That route runs through the Council’s research instrument rather than through this site, and the instrument is a founding draft, published on 29 August 2026 and open for comment. The Council has no members, no ethics review panel has been appointed, and no study has begun under it, so the route is a commitment we have made and not a thing a reader can use today.
Neither answer improves if the question is asked a second time, or asked by someone senior. Everything we are willing to say about either is already on this site.
One more routing note
This address is not the sales desk
It is not for buyers. The commercial platform is at prepgraph.com, the teacher programme at academy.prepgraph.com, and the school and partner portal at partners.prepgraph.com.